Need advice on how to handle a situation

[oink]

Let it go!

 

[walkin jack]

When I read the OP I immediately thought of what my response would be. But after reading all the responses I see that it would be redundant. I never cease to be amazed at the wisdom and plain ol' common sense this group has.

OP you got some very good advice here. Every time I read a new response I'd think, "I wish I'd said that".

Miss Pam worked at a big box store in the luggage dept and had a very similar experience with a customer. Unfortunately her supervisor was a wuss and ran and hid in the back room. She came home crying and I told her that she didn't have to expose herself to that kind of behavior. I talked her into phoning in her resignation.

She also worked at Wallmart for a while and saw other employees spit on and even get their hair pulled. Fortunately she never experienced that herself.

Lets face it, y'all, if you work in public you will have an encounter with an irate, potentially violent person. It's not if but when.

 

[Farmer17]

You don't ever want to get in a fight if there's no chance you can win, its better to just walk away. If you complain to the lady"s employer about something she did that was on her personal time they probably won't do anything to her but inform her of the complaint. Then she'll really be mad and call corporate and complain about the daughter and the manager and she can tell all kinds of lies and say they used profanity and the manager was a sexists, or whatever. She could even have some of her friends complain in emails to corporate and tell lies, who is corporate headquarters going to believe? It will probably be the customer and the daughter or manager or both of them get fired. What would your daughter think of you then if you got her fired?

 

[ColbyBruce]

Latanya deserves the Carthaginian approach.

 

[Big Cholla]

When I was 15 I worked in a small grocery store here locally. I did all the usual clerking and grunt duties plus did the grocery deliverys. I was sent to a local address with an egg box full of groceries. I walked up to the front door and rang. A over dressed stern looking matron opened the door. I said, "I have a grocery delivery for you from XYZ's grocery store. The "lady" came apart and proceeded to give me a dressing down like I had never experienced. I finally realized I was being called all sorts of names and most were profane for the horrible sin of actually delivering goods to the front door and not the rear back door. I had delivered groceries for a year by this time and had never heard of doing anything but go to the front door of a home. I finally got a word in edgewise and asked her where her rear door was. She told me and slammed the front door in my face. I didn't carry around to the rear door. I went back to the car, put the groceries in the back, drove back to the grocery store and told my story to the Owner/Manager. He apologized to me for her and told me that he would take care of it. He later told me that when she called to inquire where in the 'H' her groceries were, he told her that she should find another market as she would probably never be satisfied with our service and hung up on her. We never heard another thing from her. AND, I learned a few things about extreme behavior in some adult people that served me well later in life. ........

 

[Absalom]

Is anyone here familiar with the Pirate Four By Four forum? Those folks take a hard line with miscreants like the shoe shopper.

A good reason to stay away from "those folks".

Your apparent enthusiasm for some sort of social media vigilantism is notable. Encouragingly, there hasn't been a lot of applause here.

Providing input if someone like the OP asks is perfectly okay. The general opinion here seems to be that even the OP as the dad would probably be wise to stay out of the situation, other than providing moral support for his daughter.

So I find your apparent suggestion of a social media mob from some forum terrorizing this woman, based on third-hand information about a situation that is over, and in which nobody is directly involved, pretty over-the-top.

 

[7tenz]

People like that are the exception rather than the norm. I once went to the checkout in a grocery and I remarked to the clerk, a girl, if she was tired. She was looking kinda down. She told me about the, again, woman, before me (not ragging on women, jerks are equally men too) and seemed like your daughter's experience. Minus the fraudulent coupon.

 

[ColbyBruce]

Absalom perhaps you are fortunate enough to live where no one ever treats another human badly. People like Latanya aren't rare around here. Every little victory won by pitching a fit strengthens and encourages the next outburst.

I worked thirty years dealing with people like Latanya on a daily basis. A few of them tried to get me fired. I have no use or tolerance for the "entitled".

I am as nice to others as they will allow me to be.

 

[Geronimo Jim]

Always remember, it take two for any argument. Just don't argue.
We all want to be right but these type of people will not listen.
"Life is to short to drink cheap whiskey or argue with fools." Quote
from the famous Cowboy shooter from North Carolina Red Cent.

 

[Absalom]

.....
I worked thirty years dealing with people like Latanya on a daily basis. A few of them tried to get me fired. I have no use or tolerance for the "entitled".

I am as nice to others as they will allow me to be.

Don't get me wrong, I have no tolerance for people like that either. And if you are the injured or offended party, feel free to strike back however you see fit as long as it's legal and you know your opponent; it's a free country.

But knowing first-hand examples, I am very concerned about social media's ability to turn every busybody into an Avenger and Punisher on the cheap. Hidden behind user names, online mobs frequently acting on incorrect and often manipulated information can make someone's life hell.

And there is zero accountability or consequences if it turns out they didn't know the whole story, which often is the case. Just read though the posts in this thread. The number of things some people project onto this Latanya without knowing the least bit about her is almost funny. Once people are on a roll, out come the stereotypes. They may be right, they may be wrong, but basing any kind of action on them would be utterly irresponsible.

 

[daglockman]

At least now she has a very good example of what she does not want to be like later in life...

 

[crankyoldlady]

What other people think, do, and say is beyond one's control. Best to accept the things we cannot change and move on.

This, too, shall pass.

 

[Lt JL]

As my Grampaw used to say, "never get in a pissing match with a skunk".

 

[4011]

Next time if she has to deal with this person slip a size are two small shoe in the box!

 

[7shooter]

I worked in my families store from when I was a little kid until I graduated from high school and I can only remember one situation where a customer was verbally abusive. It was a Saturday afternoon and the store was packed with women ( the husbands were mostly WWII combat vets who couldn't take crowds and stayed in their pickups ). This drunk started making insulting sexual ( I was 10 and didn't know all the words but knew they were bad ) remarks to one of the nice women running the cash register. She was crying. I ran back to the meat section and told my Dad who was a combat vet. He came up front and picked the drunk up and threw him right through the closed front door.

I was proud of him. This was in the 50's and was an approved solution to this type of problem. Nobody would even think of calling the cops.