Amazon shipping dates. Bogus???

rwsmith

rwsmith

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I made two orders at the same time. One was to be drop shipped to a friend in Orlando, FL. The other was to come to my address. Though completely different, both of them stated that they would arrive on the 9th of Dec., today, Sunday.

Earlier today I got two messages from Amazon. One said that they attempted to deliver in Orlando, but 'couldn't find a secure place to leave the package'. The other said that delivery was attempted here, but 'couldn't find a secure place to leave the package.

Someone was home at our house except for a 45 minute interval from app. 12:30 to 1:15 PM. (It may have been less, I'll have to ask my wife).

This gives me the sneaking suspicion that the whole 'delivery by' a certain date is a bogus promise that don't intend to carry out.

Another one is that they say you can track your package. They say that it left a certain local, but you don't get an update until it's delivered. That's some great tracking capability.

I've had really good service through the years from Amazon, but I'm starting to see little cracks. Anyone else notice this?
 
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The whole bit about a “secure” place is bogus. The delivery person either couldn’t find your house or just didn’t feel like delivering your package.

I have bought from Amazon quite a bit for work and home. Every once in a while they drop the ball. It’s conveniently hard to find their email to send a complaint. But it’s there. Be sure to give them a piece of your mind.
 
rwsmith said:
...
This gives me the sneaking suspicion that the whole 'delivery by' a certain date is a bogus promise that don't intend to carry out.
.....
Click to expand...

Not to sound too flippant, but I don't think attributing nefarious motives to an operation that's driven 99% by computer algorithms will be a productive use of your negative energy.

Since I have Prime and am a lazy bum, I save myself trips to Wallymart by ordering even five-dollar cables or little household items from Amazon; in other words, a lot, and as a rule it gets here when promised.

When Amazon promises Sunday delivery, they usually do. The Sunday delivery guys here never look very cheerful, Postal or otherwise, so I would be inclined to look for the cause of issues with whoever is at the end of the delivery chain first.
 
At least in my case, Amazon doesn't deliver anything around here. USPS, UPS, and FedEx do, and the tracking number for anything I've bought through Amazon is provided by one of the Big Three, not by Amazon. Unless an Amazon employee is trying to deliver the package, your beef would be with the carrier, not Amazon. If it's actually Amazon in your area, I apologize for taking the thread off track . . .
 
Now that they have some Amazon delivery people, drive their personal cars, not labeled Amazon, their delivery gets screwed up. 98% of the time it is on the money, but then I spend time in town with FedEx and USPS hubs
 
Amazon passes most Sunday deliveries (as well as others) over to the USPS for the delivery leg. Our regular mail is delivered to a 8 unit cluster mail box with two additional package doors. I had USPS leave me a note saying they could not deliver a Sunday package because the mail box "was blocked". It was a very large box that they were simply too lazy to walk across the street to leave at my front door - it did not even fit in the mail box.
 
No problems here either.
What did your tracking data say?
My only inbound is a charging plug.
I just checked.
It shipped Fri and it’s out for delivery, USPS.
 
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I've done business with Amazon since its early book store days. I'd guess I've placed 50 plus orders with them over the years. I'd estimate orders were delivered as promised 95%, early by a day 2%, late by a day 2%, and late by more than a day 1% of the time. One time they claimed an item was delivered and I never received it and they refunded my money immediately; that was a Sunday delivery as I recall. With that experience I would not consider their estimated delivery dates to be bogus or fraudulent.
 
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I've got Prime ..... I'd estimate better than 95% of the stuff "from Amazon" gets here in 2 days..... some stuff sold and shipped by other sellers may take longer but again about 95% is within the promised delivery window.

If Prime shipping is going to be "late" I usually get an email notice of when and why.... generally weather related

I have noticed items with final local delivery transferred to USPS..... for a Sunday delivery.....has been known not show up until Monday..... in a couple of cases IIRC the tracking said it had been delivered.

Amazon and Prime save me a lot of time, aggravation ..... and gas!!!!!!
 
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My wife has placed almost 90 orders this year alone from Amazon. All have been delivered when they stated. Lots of time I am home and do not hear the bell; she'll call me and say the package was delivered, go look on the porch - and there it sits!
 
Amazon ships packages via UPS, FedEx, and USPS or some combination of them.

They also have their own shipping operation, but it relies on contractors that Amazon hires. I've had close to no problems with this part of the operation and minimal problems with the three larger companies.

Once in a while a package (usually a smaller one) will get lost somewhere along the line. Guess which one and I'll identify it at the end of the post.

When that happens, I'll usually get a message that the item is delayed in transit. Once I got a message that an item was damaged in transit and they were issuing me a refund.

The oddest was a small part I ordered because I couldn't find it locally. It was scanned at point "A" and then disappeared. I contacted the carrier (UPS) and they told me that they couldn't track it until it was scanned in somewhere else. That never happened and Amazon sent a replacement. The day after the replacement showed up, the original showed up, but was still lost in the UPS system. I tried to tell Amazon that I had two, so wanted to send one back. They weren't interested in taking a return for a small item.

Other stuff has shown up when the tracking said that it was still in transit, but that's only happened a couple of times.

The Amazon independent carriers often will text me a picture of where they left the item. That's pretty cool.

UPS is the one that's had the most weird stuff happen. USPS has had no issues.
 
That's not it....

Absalom said:
Not to sound too flippant, but I don't think attributing nefarious motives to an operation that's driven 99% by computer algorithms will be a productive use of your negative energy.

Since I have Prime and am a lazy bum, I save myself trips to Wallymart by ordering even five-dollar cables or little household items from Amazon; in other words, a lot, and as a rule it gets here when promised.

When Amazon promises Sunday delivery, they usually do. The Sunday delivery guys here never look very cheerful, Postal or otherwise, so I would be inclined to look for the cause of issues with whoever is at the end of the delivery chain first.
Click to expand...

I see them out making deliveries, but that's not the problem. The problem is Amazon saying they tried to make a delivery and automatically send out a 'form email' when it's an obvious lie. I don't really care if it comes today (by the way, it didn't though we were here all day, neither did the one in Florida) tommorow or the next day. Just please don't lie and say it was unfortunate that I didn't have a doorbell, or knocker or a lockbox with a sign on it that says, "Secure place for packages".
 
Up til now...

Muss Muggins said:
At least in my case, Amazon doesn't deliver anything around here. USPS, UPS, and FedEx do, and the tracking number for anything I've bought through Amazon is provided by one of the Big Three, not by Amazon. Unless an Amazon employee is trying to deliver the package, your beef would be with the carrier, not Amazon. If it's actually Amazon in your area, I apologize for taking the thread off track . . .
Click to expand...

Up til now our packages have been delivered by Fedex, UPS or is handed off to the post office. And if they try to deliver it they send a note.

My wife just retired from the Post Office and say that Amazon just isn't prepared to deliver packages and don't have the infrastructure. The 'tracking number' that is usually FedEx, UPS or USPS (that seem to actually track) is an Amazon number that doesn't mean squat. They have a 'tracking program' but it seems all that it does is spit out a 'we tried to deiver' email on the due date.

I've never railed about when I got a package as long as I could check and make sure that it was en route. There have been reasons for hang ups, mostly bad weather. But I don't like being played fast and loose. I guess they figure they can do anything they want because they are AMAZON, but like everything else, they are going to end up pooping where they eat.
 
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rwsmith said:
I see them out making deliveries, but that's not the problem. The problem is Amazon saying they tried to make a delivery and automatically send out a 'form email' when it's an obvious lie. I don't really care if it comes today (by the way, it didn't though we were here all day, neither did the one in Florida) tommorow or the next day. Just please don't lie and say it was unfortunate that I didn't have a doorbell, or knocker or a lockbox with a sign on it that says, "Secure place for packages".
Click to expand...

Sorry. BS..........as o just stated above, over 90 orders this year alone; NONE have had an issue with late delivery, theft, or anything else.
 
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