Cracked the Frame on my 4006TSW CHP (Final Update)

[AlHunt]

I have finally sent this off I will advise when I get a call from S&W!

Wait a minute ... you've "been busy" for a YEAR?!?!?

Man, I wouldn't want your schedule...

 

[DAOTSWGUY]

Wait a minute ... you've "been busy" for a YEAR?!?!?

Man, I wouldn't want your schedule...

No honestly bought 2 of these CHP guns since and didn’t care to send it in. Quit my job to go back to flight school full time so I have a week till that starts so I have been working down my list.

 

[rosewood]

Wait a minute ... you've "been busy" for a YEAR?!?!?

Man, I wouldn't want your schedule...

Sometimes you just haven't wanted to fool with it. I have a lot of items around like that. One day, I will finally move it to the top of the priority list.

 

[DAOTSWGUY]

I have a question for you all since this is the first time I have sent a pistol in, if the frame is cracked will they even send it back to me? Won’t it be a liability at that point if they were to send it back?

 

[Fastbolt]

I have a question for you all since this is the first time I have sent a pistol in, if the frame is cracked will they even send it back to me? Won’t it be a liability at that point if they were to send it back?

Coin toss. Depends who is involved in making the call after examining it.

They may tell you it's not repairable and not covered under warranty anymore (they'll be able to figure out it was a resold CHP trade-in).

They may offer you a discount toward a current production gun with the proviso they keep the damaged one.

Or, they may just send it back.


Never say never. Let us know.

 

[toddstang]

Fortunately the 4006’s are pretty inexpensive. There are folks who can do micro welding that could make that good as new though. You might ask S&W. Those guns should be covered by the lifetime warranty. They have been making a few small batches of these guns for LE agencies until recently. They may have a frame or two lying around.

They will send a M&P equivalent.

 

[Miami_JBT]

Sent in my 1076 a few years back that I believe was a FBI model. They fixed it and didn't ask questions. I have several others that I have sent in and never have they came back and denied the work.

Now, I have 2 at the mothership right now, I may be eating my words soon. Hopefully you guys will be instead of me though....

At least worth a call regardless.

You must also consider that the problem is a serious safety issue and could very well be a factory defect. Some manufactures will fix it even if out of warranty depending on the failure for liability reasons. Mossberg replaced a barrel free of charge on my 935 because the vent rib was not straight on the barrel. Bought it used at a pawn shop and was years past the 2 year warranty. It never hurts to ask. I called Georgia Boot once to buy new inserts to my boots, the ones in them had worn out. They shipped me new inserts for free. I was willing to pay for them. The worst they can tell you is no.

Rosewood

Big Blue bought the FBI 1076 guns from the FBI and sols them themselves. A bit of a difference here than the CHP 4006s.

 

[DAOTSWGUY]

They will send a M&P equivalent.

Not the worst outcome but a M&P does not equal a 4006TSW unfortunately to me, I rather just have it for spare parts at that point.

 

[tocohillsguy]

Flex Seal. They say it's good for everything.

 

[DMcBB]

Not the worst outcome but a M&P does not equal a 4006TSW unfortunately to me, I rather just have it for spare parts at that point.

Receive M&P. Sell M&P. Use money to buy 4006TSW. Problem solved.

 

[toddstang]

Not the worst outcome but a M&P does not equal a 4006TSW unfortunately to me, I rather just have it for spare parts at that point.

I'd talk to their CS first.

The disappointment of opening a Fed Ex box expecting your shiny metal gun only to see a black 40 M&P is really not a good feeling.

 

[DAOTSWGUY]

I'd talk to their CS first.

The disappointment of opening a Fed Ex box expecting your shiny metal gun only to see a black 40 M&P is really not a good feeling.

Sounds like the moment I wake up from a nightmare

 

[waffles]

I'd talk to their CS first.

The disappointment of opening a Fed Ex box expecting your shiny metal gun only to see a black 40 M&P is really not a good feeling.

Could be worse, I got a revolver back as just "unrepairable". Best of luck OP, I've been flirting with buying one of the trade ins, they're really cool.

 

[DAOTSWGUY]

Called customer service today, they say it’s still in their lab and is slated to be finished in the next coming weeks. Asked the rep I had and he said more than likely in this situation there would be a comparable current production firearm substituted for it.

 

[GaryS]

I sent a 351C back because it was very hard to eject spent cases. Got an email that it was "unrepairable" and they would be sending me a new one. No word on what was unrepairable, just that the gunsmith had noted that.

I pushed the envelope a bit and asked for a no lock version even though the one I sent in had the lock. They sent me a no lock and all I had to do was pay the transfer fee.

Could be worse, I got a revolver back as just "unrepairable". Best of luck OP, I've been flirting with buying one of the trade ins, they're really cool.

 

[GaryS]

"Comparable current production firearm."

So, a Sig?

Called customer service today, they say it’s still in their lab and is slated to be finished in the next coming weeks. Asked the rep I had and he said more than likely in this situation there would be a comparable current production firearm substituted for it.

 

[hammy5150]

So they're taking your 4006TSW and sending you back a 1911 or an M&P40? Can't say I'd be pleased honestly.

 

[Fastbolt]

So they're taking your 4006TSW and sending you back a 1911 or an M&P40? Can't say I'd be pleased honestly.

It's not like they can go to their vaults and pull a new 4006TSW off a rack to send him.

If he's being offered a new "comparable" model as a straight across replacement, for a Used pistol he bought, that's not exactly a bad deal.

What would please you? Being told that the Used gun you bought is not only a Discontinued model, but that you're not entitled to anything because you're not the Original Owner?

Being offered a discount for a current production gun wouldn't be unfair, and being offered a no-cost replacement for the Secondhand gun is a pretty good deal, all things considered.

 

[DAOTSWGUY]

It's not like they can go to their vaults and pull a new 4006TSW off a rack to send him.

If he's being offered a new "comparable" model as a straight across replacement, for a Used pistol he bought, that's not exactly a bad deal.

What would please you? Being told that the Used gun you bought is not only a Discontinued model, but that you're not entitled to anything because you're not the Original Owner?

Being offered a discount for a current production gun wouldn't be unfair, and being offered a no-cost replacement for the Secondhand gun is a pretty good deal, all things considered.

I my wildest dreams I would get a call and they would say we found one in the back of the warehouse to send to you brand new I agree tho I did buy it used so they are not even entitled to do anything really. Figures crossed maybe they can repair it (doubt it tho)

 

[Fastbolt]

I my wildest dreams I would get a call and they would say we found one in the back of the warehouse to send to you brand new I agree tho I did buy it used so they are not even entitled to do anything really. Figures crossed maybe they can repair it (doubt it tho)

Yeah, back before the TSW line (and the rest of the 3rd gens) were Discontinued (also known as being Obsolete ) they'd usually have "extra" overrun guns in their vault. Once those were washed out and sold off to S&W's usual distributors, that dream evaporated in the morning sun.

Kind of like how that suddenly available run (3000 +/- units) of the original 642-1's that appeared. I was told by someone at the factory that it came about when the company decided to clear out some "extra" unserialized 642-1 frames that had been taking up too much space in their parts vault. They pulled them, serialized them (new numbers) and offered them to a couple of their major distributors.

When I first heard about that short run of new guns made on old pre-ILS Centennial frames, I quickly decided I'd like to have a second one. I called back to find out about ordering one, as an armorer, and learned a couple of interesting things.

First of all, they had all been quickly sold to distributors and shipped out. No more remained at the factory. (They gave me a couple distributor names to call to see if I could find one, but the pricing was no longer something the factory had any control over.)

Secondly, not everyone even knew they'd been produced. I, spoke to at least one guy at the company who hadn't even been aware they'd pulled all those older frames to make a run of newer 642-1's. He said it hadn't really been announced or discussed in-house.

A little later I was told they'd done much the same thing with a smaller number of older 442-1 frames, and those had been dispersed to the Distributor pipeline, too.

The eventual rest of the story turned out to be that the quick sale, and resulting requests for more, of the -1 642/442 snubs made the company decide to reintroduce the -1's again in the regular catalog, alongside the -2 models (for the folks who wanted the ILS feature).

Of course, we asked in armorer classes if/when the company would reintroduce at least optional no-lock models in the regular revolver lines. The common reply was that the decision had been made that only internal hammer revolvers would be offered with and without the ILS.

Basically it was said that no revolver with an external hammer that could be thumb-cocked into SA (resulting in a shorter and lighter trigger pull) would be produced without the ILS. Never say Never with S&W corporate thinking ... but I haven't been holding my breath.