Microsoft Problem

[Steve K]

I am glad there is such a wealth of knowledge here. Maybe someone can help.
Microsoft did an update on my desktop computer and I haven't been able to stay signed in on GMail, and various sites I visit often, like this one. The Geek Squad is not familiar with the system, MS customer service is horrible, and I've tried the different functions on the computer, but nothing works. Is there someone on the S&W Forum who knows how to fix this?
Thanks in advance.

 

[mckenney99]

Talked to a friend last night. After the last Microsoft update to his computer he can no longer access his e-mail via Outlook like he has forever. He called to vent, he was so frustrated. No help from Microsoft CS.

 

[s&wchad]

I’m not familiar with the update, but it sounds like cookies are not being saved.

Check your browser settings and make sure cookies and temporary internet files are allowed and not being deleted. Also make sure to click “Remember Me” when logging in.

Worst case, you can always uninstall the upgrade and go back to the old version until the bugs are worked out.

There’s reason I switched to Chrome on my desktop.

 

[LVSteve]

There have been two Windows 10 updates this year to my knowledge that have killed many forms of automatic log on. It happened to my wife and all the logins she needs as an online teacher. Not ideal. You may guess how much responsibility the Gates' Mafia is taking for these debacles.

 

[H Richard]

That same thing happened to my wife's laptop (Windows 10). Had to take it to our trusted repair site and it took them 20 minutes to straighten it out, and to set it to NOT receive automatic updates. They had set the new laptop up to "look" like Windows 7 for familiarity of use for her.

 

[LVSteve]

That same thing happened to my wife's laptop (Windows 10). Had to take it to our trusted repair site and it took them 20 minutes to straighten it out, and to set it to NOT receive automatic updates. They had set the new laptop up to "look" like Windows 7 for familiarity of use for her.

That's fine if you have a version that allows you to block updates. Most don't.

 

[TX-Dennis]

Home version only lets you delay updates, not reject them entirely. I've been fortunate, though, in that nothing has ever broken for me with an update (yet). It's a recurring problem, though. I think the issue is that, unlike Apple which supports a very small set of hardware configurations, Microsoft has to support a virtually unlimited number of possible configurations. It's really difficult to get everything to work properly with every possible permutaion of hardware and software.

 

[mtgianni]

They took away my MS Office permissions in my update. No recourse from MS. My access was through my work email and I retired. I will never trust microsoft again.

 

[johngalt]

It has been a long time since I have had any responsibility for maintaining a Windows system, so I don't know how to fix your problem. But I can offer a little advice to hopefully avoid such problems in the future.

Do not, under any circumstances, settle for the Home/cheap/free/whatever version. Pay for the Pro/ultimate edition. It will cost more. Pay it anyway. Corporate IT departments will not tolerate less than full control over their systems. Use what they use.

Then turn automatic everything OFF.

I used to say buy a Mac. I'm less enthused with the now, I'm giving Linux (Ubuntu) a test drive.