S&W turn-around times

Echo47

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Location
Birmingham, MI
Despite owning numerous S&W semi-autos and revolvers over the years, I had always wanted a Model 41 target pistol, and decided last Fall to buy one.
Unable to find any in the state of Michigan, I expanded my search to Guns International, Used Guns For Sale Online, Antique Guns, Collectible Firearms, where I had a selection of almost 30 M41s, in all conditions and price ranges.
I selected one available at the Gun Library in the Thornton, CO, Cabela's.
They shipped the pistol to the local Cabela's (in Dundee, MI) where I had the opportunity to look at it but couldn't field strip it. I learned later that I was not offered any warranty, should there be defects in this used firearm.
Once purchased and home, I had difficulty field stripping it, and a neighbor, who is more knowledgeable in the workings of M41s, advised the pistol be shipped to S&W Performance Center for evaluation and possible repair.
FedEx tracking indicated the pistol arrived at the factory on Dec. 20, but they closed for the holidays, not to reopen until Jan. 8.
I was notified on Jan. 20 that the bolt was broken, and I authorized repair via VISA card. Apparently, a previous owner was shooting HV rimfire ammo through the pistol, and the steady diet caused the damage to the bolt.
I received notice from S&W this morning that FedEx received the packaged pistol and will deliver it to my door on Monday, Feb. 16.
By accounts of others on this blog, the turn-around time for the repair on my M41 was longer than usual, but the pistol is now fully-repaired, and I plan to spend the remainder of the day (after signing for the pistol) at the local indoor range getting acclimated to it.
I have plenty of standard velocity .22lr fodder and five magazines waiting for the pistol's return.
Yee-Hah!
rustymusket
 
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Smith & Wesson model 41 warranty turnaround time

I bought my m41 in september 2019 due to the pandemic i was able to shoot it for the first time in august 2020 after 20 rounds i had 2 misfires 6 ejection failures. after inspecting the empty cartridges i notice a bulge which caused the ejection failure
i send the pistol to the S&W repair center to Wolverine Supplies
in Canada the next day. on september 19th ri was informed that the barrel was defective and a replacementment was ordered. since then i had several calls with Wolverine Supplies out the eta of the replacement and been told that S&W didn't has an eta on when a barrel will be shipped for replacement. it's been now 6 month with no ETA of shipment no reply to emails which is unacceptable. a refund would be in order. Based of my experience
with S&W awful warranty and customer Service i will never buy another product from S&W again
 
Last week I inquired about service to install a WO rear sight and RR front on a nice 27-2. They said 6 months turn around.
 

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