The walmart here keeps a small team of droids to clean the store and take inventory of the shelves. One rolled up on me the other day shining it's light around and I swore if it ran into me I was going to sue walmart. Well it must have had a sensor because it stopped. Such is life.
Self Checkout
- Thread starter DWalt
- Start date
This trend of getting rid of real live people is happening all over. WalMart check out lines with people operating them are growing less and less in number each time I visit. The "self check out" areas are getting larger and larger.
Just last week, I was at the local Kroger store and the only check out line operated by a person had about a dozen people waiting to use it. I went to the "self check out" area to try and get out of there in a reasonable amount of time. I couldn't get the darn computer to work. It kept telling me do do things which I didn't have a clue how to do. I got so mad, I just left the full grocery cart sitting there and walked out of the store! I have no intentions of ever going back there. I want to shop at stores which have people operating them , not robots.
Just last week, I was at the local Kroger store and the only check out line operated by a person had about a dozen people waiting to use it. I went to the "self check out" area to try and get out of there in a reasonable amount of time. I couldn't get the darn computer to work. It kept telling me do do things which I didn't have a clue how to do. I got so mad, I just left the full grocery cart sitting there and walked out of the store! I have no intentions of ever going back there. I want to shop at stores which have people operating them , not robots.
RobertJ.
Member
I've always considered myself a "curmudgeon-in-training". But after reading some of these posts, I realize I have a LONG way to go!
I resemble this remark ...
I resemble this remark ...
One day at Wal-Mart the Self Check Out did not show the correct SHELF PRICE.
Typical Indifferent Customer Service Person argued with me.
I went and RETRIEVED the Shelf Label DESCRIBING a Sale Price.
Typical Indifferent Customer Service Person continued to argue with me.
I quickly scanned the item about 30 times and walked away leaving my cart.
Knowing that it would be a problem for the ID-10-T employee to
INDIVIDUALLY DELETE EACH SCAN!
Bekeart
I resemble this remark ...
One day at Wal-Mart the Self Check Out did not show the correct SHELF PRICE.
Typical Indifferent Customer Service Person argued with me.
I went and RETRIEVED the Shelf Label DESCRIBING a Sale Price.
Typical Indifferent Customer Service Person continued to argue with me.
I quickly scanned the item about 30 times and walked away leaving my cart.
Knowing that it would be a problem for the ID-10-T employee to
INDIVIDUALLY DELETE EACH SCAN!
Bekeart
I went to WM a few weeks ago to pick up some 10 buck meds, I only go there every 3 months, while I was there my wife wanted me to pick up a few things, while I was there I figured I would pick up some 9mm, I went to sporting goods, nobody there, It took me a half hour to get someone to tell me that they dont sell handgun ammo anyomre, I left the cart there and walked out, when I got home I called my Dr and told him to switch my meds to the local drug store, Im done with WM, I know they wont miss my money, l only spend about 80 bucks a year there.
Sent from my LGL52VL using Tapatalk
Sent from my LGL52VL using Tapatalk
Sorry to disappoint you, but one simple operation deletes the entire order. Takes about ten seconds. I do agree with your assessment of that worker, though.
Last edited:
- Joined
- Aug 19, 2009
- Messages
- 1,442
- Reaction score
- 1,368
Shoplifting is already a huge problem in retail (which is where I've been working the last few years) and self serve has provided new opportunities for the creative thief. At the local wally world the employee working the Hardware dept made an interesting find in the tool section. Several roll around portable tool boxes that were out of place were also quite heavy. Turned out they were filled with paint, tools and other items. Loss Control was informed, seems that some enterprising thief filled them up, then he would roll them through (one at a time) the self checkout using the hand held scanner so that he only paid for the box. Wait a bit then come back through for the next one.
There are many other scams being used such as scanning one cheaper item multiple times or cutting the bar code off one item and sticking it on another much more expensive one. It's hard for the one clerk trying to watch the self serve to catch these things especially when it's busy... of course they could increase the number of security personnel but then you're back to the employee cost issue.
I stated in another post here it took a half hour to get someone to come to sporting goods, when the kid showed up, I said whats the matter here, no help, he said they are so damm cheap, they dont want to hire anyone.
Sent from my LGL52VL using Tapatalk
Sent from my LGL52VL using Tapatalk
- Joined
- Apr 29, 2012
- Messages
- 4,624
- Reaction score
- 7,841
Being something of an elderly curmudgeon myself I do understand, but please guys, I'm getting tired of complaints about me playing on my phone when I'm actually paying on my phone.
I usually get something sarcastic like "Hey! we'd like to check out too if you're done tweetering." Which is when I go into a lengthy explanation about how one can pay with their phone.
I usually get something sarcastic like "Hey! we'd like to check out too if you're done tweetering." Which is when I go into a lengthy explanation about how one can pay with their phone.
fiasconva
US Veteran
One thing I have to admit is that I am soooo slow at scanning those items. It takes me forever. Those cashiers are way faster than I could ever be.
He should get his tuition money back. Amazon has that in their brick and mortar stores already.
You can be sure other stores will follow once it becomes available.
Remember, the real minimum wage is always zero.
You can be sure other stores will follow once it becomes available.
Remember, the real minimum wage is always zero.
Jeff423
US Veteran
I heard a story on the radio today about Walter Reuther being shown an early robot at a Ford plant. The Ford representative asked him how he was going to get the robots to pay dues and Reuther asked him how he was going to get them to buy cars?
meaneyedcatz
Member
The main reason I don't use self checkout is I would be doing all the labor for full price.
bjrjar
Member
- Joined
- Aug 2, 2017
- Messages
- 157
- Reaction score
- 267
I guess they think my Ruger 9mm carbine is a handgun...
Bob
Sent from my iPad using Tapatalk
bjrjar
Member
- Joined
- Aug 2, 2017
- Messages
- 157
- Reaction score
- 267
Only in Oregon. They're all that way there I think.
Bob
Sent from my iPad using Tapatalk
carpriver
US Veteran
When I get the look I say to many opioids kind of backed up.
You know I thought of that but the kid that came over worked in the electronic dept, all he knew was they didnt sell any handgun ammo.
Sent from my LGL52VL using Tapatalk
Not anymore. From what I understand they changed the law on that last year or early this year.
You can pump your own gas there now.
I remember as a young kid, back in the mid 1950s, on a tourist trip to NYC my parents wanted to see and try the "Automaton". I think that is it was called, a large wall machine, you put in your money and selected which pre made sandwich you wanted, pushed a button and out it came. That was a big deal then.
Forerunner of things to come!
Steve W
Forerunner of things to come!
Steve W
That was a big deal in NYC in the '50s and '60s. It was called Horn and Hardart, but most people knew it as "Automat." There's a good article here about it.
The other problem is the limited bagging space.
- Joined
- Apr 29, 2012
- Messages
- 4,624
- Reaction score
- 7,841
The Walmart I frequent most has a self-checkout "corral" at each end and then next to them they have eight self check-outs that are full size...just like the (wo)manned ones...belt and full size bagging area. You just do it yourself.
For a while one Walmart I went to had "Shop and Scan" (?) where you scanned either with a scanner they gave you or the Walmart phone app. Scan it as you put it in the cart. Go to the checkout and scan a barcode on the splash screen and it just transferred everything to the register. Super fast at the checkout but a bit slower shopping. I liked it but they got rid of it. I think the issue was bagging. If you didn't remember to bag as you went you had to bag everything at the checkout which saved nothing. But I think people that were attracted to the "Shop and Scan" were even more attracted to ordering online (or the app) and doing the pickup. I do that sometimes.
RobertJ.
Member
To those who won't because you're not getting paid- for some, time is valuable. If I can be out of there in less than half the time it would take for someone else to check, then I'm doing it.
To those who won't because it affects our workforce, well, how noble. Just understand this: People who want to work will always find a job, and times are steadily changing regardless if you use the self-check or not. Is it really just an excuse not to?
Myself, sometimes I do, sometimes I don't. It depends on a few factors. 1. How many groceries do I have? 2. Do I have a lot of produce? I hate scanning produce! 3. Are there people checking that I like visiting with? This is a small town, and most of us like getting to know each other. Sometimes I'd rather wait a little and have a nice conversation.
As another member pointed out, this is truly a first-world problem. Before complaining, we should be thankful that we can go to the store whenever we want, and buy whatever sounds good at the moment. The vast majority of people in the world do not have this luxury.
To those who won't because it affects our workforce, well, how noble. Just understand this: People who want to work will always find a job, and times are steadily changing regardless if you use the self-check or not. Is it really just an excuse not to?
Myself, sometimes I do, sometimes I don't. It depends on a few factors. 1. How many groceries do I have? 2. Do I have a lot of produce? I hate scanning produce! 3. Are there people checking that I like visiting with? This is a small town, and most of us like getting to know each other. Sometimes I'd rather wait a little and have a nice conversation.
As another member pointed out, this is truly a first-world problem. Before complaining, we should be thankful that we can go to the store whenever we want, and buy whatever sounds good at the moment. The vast majority of people in the world do not have this luxury.
I'm always surprised at how many people put so little value on their own time. The older I get, the more I value my time and don't want to waste it standing in line.
The other day at the supermarket, the self check out station I was using stop working. It was a design flaw, not anything I did. The light started flashing and the computer voice assured me that "help is on the way." Sure.
After about two minutes, I was getting ready to just walk out and go to another store when an employee on his lunch break walked over. He said that he'd get someone to help me. I told him he had about 10 seconds or I was leaving.
Just as I was turning to leave, a woman came over and cleared the problem. She told me it happens frequently and I told her that the company should have it fixed if they know it's a problem.
My point, such as it is, is if they are going to have these machines, they had better work as intended. If not, they are just going to drive people away.
I don't know how much time I have left on this planet, no one does, but I don't want to be spending it standing in lines, having cashiers make mistakes, or having machines not do their intended jobs.
Go waste someone else's time.
The other day at the supermarket, the self check out station I was using stop working. It was a design flaw, not anything I did. The light started flashing and the computer voice assured me that "help is on the way." Sure.
After about two minutes, I was getting ready to just walk out and go to another store when an employee on his lunch break walked over. He said that he'd get someone to help me. I told him he had about 10 seconds or I was leaving.
Just as I was turning to leave, a woman came over and cleared the problem. She told me it happens frequently and I told her that the company should have it fixed if they know it's a problem.
My point, such as it is, is if they are going to have these machines, they had better work as intended. If not, they are just going to drive people away.
I don't know how much time I have left on this planet, no one does, but I don't want to be spending it standing in lines, having cashiers make mistakes, or having machines not do their intended jobs.
Go waste someone else's time.
Jim1392
US Veteran
I really like the self checkouts. I'm really tired of some young person checking me out and you tell they hate being there and could care less about even trying to give half a smile. Then they struggle to say anything when they are done when I say thank you.
Similar threads
