sending in the sigma... GOT IT BACK TODAY

I sent my 40 sigma to LSG ( one of the smith warranty centers) when the extractor broke, he did a trigger job under warranty. It totally changed the gun, much easier to shoot now
 
S&W failed to tell me exactly what they did as well. Ruger did the same thing, I had to write a complaint letter and asked them to provide a detailed description of what the problem was (light strikes.) I want to know for future reference- and I may ask S&W for an explanation, too, but have no complaints so...may not.
 
ok, the letter that came with the label says i have to inform the employee its a firearm? my question is that safe to do, especially with fedex, they "loose" way to much stuff for my comfort. yeah it says its insured through s&w but if it does get "lost" thats one more gun on the streets for the criminals, i dont like that. theres no markings needed on the box and the label just says SAW, not S&W, so i think no words need to be spoken about the boxe's content, anyone agree? can i get in trouble for NOT telling them? thanks

I told the FedEx guy when I sent mine in last month and he had no idea about that policy. He was shocked I told him. Most of their people probably don't even know the policy.
 
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